Programs

Consist of 5 moduls:

Basic business skills

1. Legal Protection for Business
2. Arguments for the Inspector: How to Successfully Pass an Audit

3. Claims & Complaints: Step-by-Step Action Plan, Penalty Calculations, and Document Templates
4. Liability Insurance & Risk Management System
5. Handling Objections and Building Effective Client Communication

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Business partnership

Consist of 5 moduls:

1. Modern types and models of partnerships

2. Finding and attracting partners: all about 50/50

3. Partnership agreement: your formula for success

4. Partnership with an investor: what is important

5. Exiting a partnership

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International logistics

Consist of 5 moduls:

1. Basic standards in the freight forwarding sector

2. The FIATA-model freight forwarding contract

3. International road transport: everything you need to know about the CMR

4. Risk management and insurance considerations

5. The art of negotiation and handling objections

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